This course covers the components of operating a successful construction business. Part 1 deals with consistency of service including goal-setting, work schedule, customer satisfaction, and budget. Part 2 defines great customer satisfaction, communication techniques, and organizing the job site. Part 3 deals with time management including daily, weekly and monthly planning, and how to set priorities. Instructor: Tim Faller has been a homebuilder and remodeler for over 30 years. He develops training programs for production staff and on-site management. He is currently a senior consultant with Remodelers Advantage.
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